Privacy Policy

Comuni360 is a community management and communication application developed and operated by iTED Foundation.

Comuni360 is designed to help communities organize information, manage community activities, report incidents, coordinate access, and support community care and security.

We respect the privacy of our users and are committed to protecting the personal information entrusted to us.

1. Information We Collect

Depending on the features used by the user, Comuni360 may collect the following information:

Personal Information

• Name
• Email address
• Phone number
• Community or residential information provided by the user
• Other information voluntarily provided as part of the user's community profile

Photos

Comuni360 may allow users to take or upload photographs when submitting community reports or documenting events.

Photos are optional and are collected only when the user chooses to include them in a report or other applicable feature.

Community and Activity Information

Users may provide or generate information related to community activities, reports, events, vehicles, visitors, maintenance, prevention, or security.

The specific information collected depends on the features available in the version of Comuni360 being used.

2. How We Use Information

We use collected information for purposes including:

• Providing and operating Comuni360.
• Creating and managing user accounts.
• Identifying users within their authorized community.
• Providing community management features.
• Processing community reports and incidents.
• Supporting community prevention and security activities.
• Managing community events and announcements.
• Maintaining and improving application functionality and security.
• Responding to user requests and support inquiries.
• Preventing fraud, misuse, or unauthorized access.
• Complying with applicable legal obligations.

3. Photos and Community Reports

When a user chooses to include a photograph in a community report, the photograph is transmitted to Comuni360 and may be stored together with the associated report.

Photographs may be used to help document community incidents, maintenance issues, security situations, or other community-related events.

Users are not required to submit photographs unless a particular feature explicitly requires one.

4. Community Events

Comuni360 may provide an internal calendar or event-management feature.

Authorized community users may create events, while other authorized users may view information about those events.

The Comuni360 internal event calendar does not imply that the application accesses or reads the user's personal calendar on their device.

5. Information Sharing

We do not sell users' personal information.

We do not share personal information with third parties for advertising or marketing purposes.

Information may be disclosed or made available when necessary to:

• Provide and operate the Comuni360 service.
• Maintain hosting, infrastructure, security, or technical services used by the application.
• Respond to legitimate legal requirements.
• Protect the security and integrity of the application or community.
• Prevent fraud, abuse, or unauthorized activity.

6. Data Security

We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, or destruction.

Access to community information is controlled according to the permissions and roles implemented within Comuni360.

However, no electronic system or method of transmission over the Internet can be guaranteed to be completely secure.

7. Data Retention

We retain personal information for as long as reasonably necessary to provide the Comuni360 service, maintain community records, provide security and operational functions, and comply with applicable legal obligations.

When information is no longer required, it may be deleted, anonymized, or otherwise securely disposed of.

Some information may be retained for a limited period when necessary for legal, security, fraud-prevention, dispute-resolution, or administrative purposes.

8. Account Deletion

Users may request deletion of their Comuni360 account and associated personal information.

To request account deletion, send an email to:

For more information about account deletion, please visit:

Comuni360 Account Deletion Request

9. Children's Privacy

Comuni360 is intended for use by members of authorized communities and is not specifically directed toward children.

We do not knowingly collect personal information from children in violation of applicable laws.

10. User Responsibilities

Users should avoid submitting unnecessary sensitive personal information through community reports, photographs, comments, or other features of Comuni360.

Users should only provide information that is relevant to the purpose of the applicable community feature.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to Comuni360, applicable laws, or our data-handling practices.

When material changes are made, the updated version will be published on this page with a new "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy, personal information, or the handling of your data within Comuni360, please contact: